Returns & Exchanges

At Brinks, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for most items in their original condition. If your new furniture or decor doesn't perfectly fit your space, our hassle-free process ensures a smooth return or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.